Return Policy


PCMaster ComputerTech sells all its products with a 7-day satisfaction guarantee. We will arrange upliftment from your home or premises and will gladly refund your money minus shipping costs and a 10% handling fee as long as the item has not been used, is still in its original sealed packaging condition.

Please call (+27) 011 339 2568 and let us know why you are not satisfied and we will provide a returns number and arrange a convenient upliftment time with you.

All our products are backed by the manufacturers warranty. The warranty period varies by product but if any product is found defective and is still under warranty, please contact (+27) 011 339 2568 and our technical staff will try to establish the fault with you. You will be issued with a warranty return number and we will make arrangements to uplift and replace the item if the item is deemed defective and undamaged by the customer. If the item is returned and the technicians find that it has been damaged in any way by the customer or is in working order no credit or replacement will be granted and upliftment costs will be charged.